[PAGE 1] West Fargo Public Library Board of Directors Regular Meeting Agenda 5:30 p.m. Thursday, May 13th, 2021 West Fargo City Commission Chambers 800 4th Ave E West Fargo, ND 58078 1. Call To Order 2. Approve Order Of Agenda 3. Consent Agenda - Approve The Following: 3.I. Approval Of Minutes - April 8th, 2021 Documents: LIBRARY BOARD MINUTES 20210408.PDF 3.II. Approval Of Financial Reports Documents: APRIL LIBRARY FINANCIALS.PDF 4. Regular Agenda 4.I. Update On Future Facilities Options And Partnerships (Tina Fisk, City Administrator) 4.II. Review And Recommend Candidates For Library Board Of Directors (Action) 4.III. Board Orientation Dates And Schedule 4.IV. Review 2022 Budget Request Schedule Documents: WEST FARGO PUBLIC LIBRARY BUDGET PROCESS OUTLINE.PDF 4.V. Discussion Of Public Transit Related To Library Services 4.VI. Presentation Of 2020 West Fargo Public Library Annual Report Documents: 2020 WEST FARGO PUBLIC LIBRARY ANNUAL REPORT.PDF 4.VII. Director's Report 4.VII.i. April Library Statistics Documents: APRIL LIBRARY STATISTICS.PDF 4.VII.ii. Mobile Library Task Force Action Summary Documents: 20210505 TASK FORCE ACTION SUMMARY.PDF 4.VIII. Other Business 4.IX. Adjourn [PAGE 2] West Fargo Public Library Board of Directors Regular Meeting Agenda 5:30 p.m. Thursday, May 13th, 2021 West Fargo City Commission Chambers 800 4th Ave E West Fargo, ND 58078 1. Call To Order 2. Approve Order Of Agenda 3. Consent Agenda - Approve The Following: 3.I. Approval Of Minutes - April 8th, 2021 Documents: LIBRARY BOARD MINUTES 20210408.PDF 3.II. Approval Of Financial Reports Documents: APRIL LIBRARY FINANCIALS.PDF 4. Regular Agenda 4.I. Update On Future Facilities Options And Partnerships (Tina Fisk, City Administrator) 4.II. Review And Recommend Candidates For Library Board Of Directors (Action) 4.III. Board Orientation Dates And Schedule 4.IV. Review 2022 Budget Request Schedule Documents: WEST FARGO PUBLIC LIBRARY BUDGET PROCESS OUTLINE.PDF 4.V. Discussion Of Public Transit Related To Library Services 4.VI. Presentation Of 2020 West Fargo Public Library Annual Report Documents: 2020 WEST FARGO PUBLIC LIBRARY ANNUAL REPORT.PDF 4.VII. Director's Report 4.VII.i. April Library Statistics Documents: APRIL LIBRARY STATISTICS.PDF 4.VII.ii. Mobile Library Task Force Action Summary Documents: 20210505 TASK FORCE ACTION SUMMARY.PDF 4.VIII. Other Business 4.IX. Adjourn [PAGE 3] West Fargo Public Library Board of Directors Meeting Date: April 8th, 2021 Time: 5:30 P.M. Place: West Fargo City Commission Chambers & streamed live on YouTube Roll Call: Alanna Rerick, Jodie Haring, Steve Anglin, Commissioner Mandy George, Larry Schwartz. Also attending: John Shockley, West Fargo City Attorney, Carissa Hansen, Library Director, Lauren Nephew, Youth Services Manager, and Alisha Reis, Office Coordinator. 1. Call to order Rerick called the meeting to order. 2. Approve order of agenda Schwartz moved and Commissioner George seconded to approve the order of the agenda. No opposition. Motion carried. 3. Consent agenda – approve the following: Anglin moved and Schwartz seconded to approve the consent agenda. No opposition. Motion carried. a. Approval of Minutes – March 11th, 2021 b. Approval of Financial Reports Regular Agenda: 1. Presentation of 2020 Annual Report of the West Fargo Public Library • 2020 Annual Report was tabled to be presented at the May 13th, 2021 meeting. Schwartz moved and Anglin seconded to approve the tabling of the 2020 Annual Report. No opposition. Motion carried. 2. Discuss Rescheduling of the June 10th, 2021 Library board meeting to June 17th, 2021 • The Library will be celebrating their 50th Anniversary on June 10th, 2021. Library Board discussed and approved to reschedule the Library Board meeting from June 10th, 2021 to June 17th, 2021. 3. Discuss process of accepting, reviewing and recommending applicants to fill open board seats • The Library Board will have two board openings in 2021. Schwartz and Anglin are in their first term of serving on the board, which means they are able to submit an application for reappointment. The open board positions will be posted publicly as well. The Library Board, Hansen and Shockley discussed the process of filling the positions as well as the timeline that is needed to review the applicants in order to have the new board members start in July. The current terms end in June. Prior to [PAGE 4] the May Library Board meeting, the Library Director will receive and send the applications to the Library Board to review. The Board would discuss the top applicants at the May meeting and forward recommendations to the City Commission for approval. 4. Director’s Report Hansen presented the following items for the Director’s Report: • The Library has four vacancies that are at various stages in the hiring process. • The Deputy Director position closed April 5th. Starting the week of April 12th, interviews will be conducted with Commissioner George being a part of the hiring committee. The candidates will also be doing a virtual meet and greet with the library staff. The timeline to have this position filled is by the end of April. • The 2022 budget request is in the process of being drafted. Hansen, Rerick, Commissioner George, Commissioner President Bernie Dardis, City Administrator, Tina Fisk, & Finance Director, Jim Larson will be meeting next week to discuss the library’s annual budget planning process and begin discussing long term financial planning. • The Friends of the Library met this month. A request for funds was approved for furniture and programming equipment to support the Little Red Reading Bus. A grant has also been secured through the North Dakota State Library to help fund the items as well. The Friends of the Library meetings are open to the public. The dates and times can be found on the library’s Facebook page as well as on the library’s website. • Hansen gave an update on the community input project with Folkways. A draft survey question bank will be sent to the Library Board to provide feedback. Next step will be a meeting with city and library stakeholders, including Rerick and Commissioner George, to discuss and provide feedback directly to Folkways before the survey goes live to the public. The goal is to have the survey go live the week of April 26th. • Lauren Nephew, Youth Services Manager, gave a programming update. 5. Other Business • No other business. 6. Adjourn • Schwartz moved to adjourn, Anglin seconded. No opposition. Meeting adjourned. Next meeting: May 13th, 2021. [PAGE 5] 05/03/21 CITY OF WEST FARGO, ND Page: 1 of 5 10:29:25 Budget Detail Report Report ID: B160 For the Accounting Periods: 3/21 - 3/21 Funds 7000-7000, Accounts 411600-411600, AND ACCOUNT=411600 ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— Fund/Account/ Invoice End Month/ Year to Date/ Budget/ Available % Doc/Line # Check Description Invoice Date Amount Period Vendor Appropriation ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— 7000 LIBRARY 411600 LIBRARY 110 PERMANENT EMP SALARIES JV 4485130 Payroll 3/12/2021 / / 21,736.65 3/21 JV 4486127 Payroll 3/26/2021 / / 22,249.51 3/21 Object Total: 43,986.16 164,216.85 683,521.00 519,304.15 24% 114 PART TIME SALARIES JV 4485131 Payroll 3/12/2021 / / 4,164.68 3/21 JV 4486128 Payroll 3/26/2021 / / 4,122.35 3/21 Object Total: 8,287.03 28,532.42 124,365.00 95,832.58 23% 209 CLASSIFIED ADS / / Object Total: 0.00 0.00 0.00 0.00 % 220 SOCIAL SECURITY JV 4485132 Payroll 3/12/2021 / / 1,908.59 3/21 JV 4486129 Payroll 3/26/2021 / / 1,944.64 3/21 Object Total: 3,853.23 14,297.19 61,803.00 47,505.81 23% 230 RETIREMENT JV 4485133 Payroll 3/12/2021 / / 3,313.95 3/21 JV 4486130 Payroll 3/26/2021 / / 3,395.28 3/21 Object Total: 6,709.23 24,080.79 96,223.00 72,142.21 25% 240 WORKFORCE SAFETY INSURANCE CL 95483 20 90415 / / 1,252.63 3/21 571 ND WORKFORCE SAFETY & Object Total: 1,252.63 1,252.63 1,865.00 612.37 67% 245 CORPORATE EDUCATION / / Object Total: 0.00 0.00 0.00 0.00 % 250 UNEMPLOYMENT / / Object Total: 0.00 0.00 1,000.00 1,000.00 % 312 ATTORNEY CL 95755 3 90579 library / / 250.62 3/21 353 OHNSTAD TWICHELL Object Total: 250.62 250.62 1,000.00 749.38 25% 320 HEALTH INSURANCE JV 4485134 Payroll 3/12/2021 / / 2,798.63 3/21 JV 4486131 Payroll 3/26/2021 / / 2,798.59 3/21 Object Total: 5,597.22 17,505.64 101,995.00 84,489.36 17% 333 BUILDING RENTAL CL 95350 3 90449 LIBRARY RENT MAR 05901 02/17/21 9,740.00 3/21 549 WF PUB SCHOOLS DIST #6 Object Total: 9,740.00 19,480.00 117,000.00 97,520.00 17% 340 TRAVEL & EDUCATION CL 95555 1 90489 reimb 03/02/21 16.22 3/21 3417 CHELSEA SIMDORN CL 95556 1 90470 MILEAGE 02/09/21 11.02 3/21 3869 ALISHA REIS CL 95556 2 90470 MILEAGE 02/25/21 11.60 3/21 3869 ALISHA REIS CL 95556 3 90470 MILEAGE 02/26/21 2.90 3/21 3869 ALISHA REIS Object Total: 41.74 85.48 7,050.00 6,964.52 1% [PAGE 6] 05/03/21 CITY OF WEST FARGO, ND Page: 2 of 5 10:29:25 Budget Detail Report Report ID: B160 For the Accounting Periods: 3/21 - 3/21 Funds 7000-7000, Accounts 411600-411600, AND ACCOUNT=411600 ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— Fund/Account/ Invoice End Month/ Year to Date/ Budget/ Available % Doc/Line # Check Description Invoice Date Amount Period Vendor Appropriation ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— 7000 LIBRARY 411600 LIBRARY 348 BUYOUTS / / Object Total: 0.00 0.00 0.00 0.00 % 356 TELEPHONE CL 95778 2 90642 Feb 2021 lib ipads 9874962920 02/08/21 240.06 3/21 3668 VERIZON WIRELESS CL 95778 33 90642 feb 2021 library 9874962920 02/08/21 127.41 3/21 3668 VERIZON WIRELESS Object Total: 367.47 735.14 6,650.00 5,914.86 11% 360 MISC PRINTING & MAILING CL 95552 1 90590 reserve account 03/05/21 500.00 3/21 1483 PITNEY BOWES RESERVE ACCOUNT CL 95735 4 90471 shipping 1k9wc3r3c6 12/14/20 7.98 3/21 3490 AMAZON CAPITAL SERVICES CL 95744 1 90525 misc 03/02/21 31.35 3/21 3161 FIRST INTERNATIONAL BANK & Object Total: 539.33 1,075.60 7,000.00 5,924.40 15% 387 MEDICAL/VACCINES CL 95903 15 90720 library 75931309 / / 58.00 3/21 2862 ESSENTIA HEALTH CL 95903 17 90720 library 76370260 / / 58.00 3/21 2862 ESSENTIA HEALTH CL 95903 32 90720 library 78495696 / / 95.00 3/21 2862 ESSENTIA HEALTH CL 95903 34 90720 library 78704107 / / 50.00 3/21 2862 ESSENTIA HEALTH Object Total: 261.00 261.00 500.00 239.00 52% 399 RECRUITMENT/EMPLOYMENT TESTING / / Object Total: 0.00 0.00 3,000.00 3,000.00 % 410 OFFICE SUPPLIES CL 95442 1 90368 supplies 1113456-1 02/17/21 62.59 3/21 351 BUSINESS ESSENTIALS CL 95442 2 90368 supplies 1113456-2 02/22/21 29.97 3/21 351 BUSINESS ESSENTIALS CL 95553 1 90509 supplies 6914308 02/25/21 222.77 3/21 77 DEMCO CL 95651 1 90509 supplies 6916083 03/01/21 114.25 3/21 77 DEMCO CL 95653 1 90592 supplies 801387-02 02/28/21 63.30 3/21 3276 PREMIUM WATERS INC CL 95655 1 90479 labels 50650 03/04/21 74.06 3/21 16 BROKERAGE PRINTING CL 95656 1 90553 SERV 3663309 03/01/21 215.89 3/21 3418 LOFFLER CL 95744 4 90525 office supplies / / 18.79 3/21 3161 FIRST INTERNATIONAL BANK & Object Total: 801.62 2,609.95 16,000.00 13,390.05 16% 424 GAS AND OIL / / Object Total: 0.00 0.00 500.00 500.00 % 427 VEHICLES MAINTENANCE / / Object Total: 0.00 0.00 1,000.00 1,000.00 % 428 SERVICE AGREEMENTS-CONTRA CL 95446 1 90395 copier 28797513 02/18/21 442.89 3/21 2877 GREATAMERICA FINANCIAL CL 95557 1 90615 LIBRARY CLEANING 21372 03/01/21 2,900.00 3/21 3658 TLC CLEANING LLC Object Total: 3,342.89 9,585.78 46,755.00 37,169.22 21% 497 TECHNOLOGY CC 684 4 mobile beacon 02/24/21 129.00 3/21 2439 VISA IT CL 95576 1 90641 PREMIUM LICENSE 17868 03/03/21 1,695.00 3/21 3612 ZOOBEAN INC CL 95650 1 90471 ipad case 1hckh1dhnr 03/05/21 44.95 3/21 3490 AMAZON CAPITAL SERVICES CL 95744 7 90525 tech / / 773.74 3/21 3161 FIRST INTERNATIONAL BANK & Object Total: 2,642.69 3,845.68 25,699.00 21,853.32 15% [PAGE 7] 05/03/21 CITY OF WEST FARGO, ND Page: 3 of 5 10:29:25 Budget Detail Report Report ID: B160 For the Accounting Periods: 3/21 - 3/21 Funds 7000-7000, Accounts 411600-411600, AND ACCOUNT=411600 ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— Fund/Account/ Invoice End Month/ Year to Date/ Budget/ Available % Doc/Line # Check Description Invoice Date Amount Period Vendor Appropriation ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— 7000 LIBRARY 411600 LIBRARY 640 FURNITURE & EQUIPMENT / / Object Total: 0.00 0.00 0.00 0.00 % 641 FURN & EQUIP-NON DEPRECIATED <$5000 / / Object Total: 0.00 471.00 8,762.00 8,291.00 5% 644 POSTAL METER RENT CL 95486 1 90425 METER RENT 3313037924 02/23/21 243.09 3/21 384 PITNEY BOWES Object Total: 243.09 243.09 1,200.00 956.91 20% 645 EQUIPMENT REPLACEMENT / / Object Total: 0.00 0.00 0.00 0.00 % 648 PROFESSIONAL PUBLICATIONS / / Object Total: 0.00 209.79 1,200.00 990.21 17% 649 PROGRAMMING CL 95744 6 90525 prog / / 18.80 3/21 3161 FIRST INTERNATIONAL BANK & Object Total: 18.80 263.63 11,000.00 10,736.37 2% 650 E RESOURCES CL 95558 1 90562 E RESOURCES 500093275 02/28/21 1,231.04 3/21 1854 MIDWEST TAPE Object Total: 1,231.04 5,144.62 36,000.00 30,855.38 14% 653 CAPITAL IMPROVEMENTS / / Object Total: 0.00 0.00 0.00 0.00 % 661 POSTAGE/FREIGHT/SHIPPING / / Object Total: 0.00 0.00 0.00 0.00 % 662 BOOKS CL 95443 1 90440 books 0568404 01/04/21 208.20 3/21 3053 THE PENWORTHY COMPANY LLC CL 95559 1 90475 books 2035767194 02/17/21 332.62 3/21 1695 BAKER & TAYLOR CL 95559 2 90475 books 2035788008 02/18/21 15.94 3/21 1695 BAKER & TAYLOR CL 95559 3 90475 books 2035756815 02/12/21 244.06 3/21 1695 BAKER & TAYLOR CL 95649 1 90475 books 2035777397 02/24/21 286.24 3/21 1695 BAKER & TAYLOR CL 95735 1 90471 books 19c4chjj7p 02/24/20 129.42 3/21 3490 AMAZON CAPITAL SERVICES CL 95735 2 90471 books 19x3m6mcc7 03/02/20 50.95 3/21 3490 AMAZON CAPITAL SERVICES CL 95735 3 90471 books 1wgx746rfm 03/03/20 29.30 3/21 3490 AMAZON CAPITAL SERVICES Object Total: 1,296.73 12,979.60 100,750.00 87,770.40 13% 663 MAGAZINES / / Object Total: 0.00 3,917.09 6,500.00 2,582.91 60% 664 AUDIO VIDEO CL 95654 1 90562 adb 500123704 03/08/21 30.24 3/21 1854 MIDWEST TAPE CL 95654 2 90562 dvd 500123705 03/08/21 350.22 3/21 1854 MIDWEST TAPE CL 95654 3 90562 adb 500123706 03/08/21 238.20 3/21 1854 MIDWEST TAPE CL 95654 4 90562 dvd 500105649 03/04/21 98.04 3/21 1854 MIDWEST TAPE CL 95654 5 90562 adb 500107070 03/04/21 32.24 3/21 1854 MIDWEST TAPE CL 95654 6 90562 dvd 500107072 03/04/21 26.04 3/21 1854 MIDWEST TAPE CL 95654 7 90562 dvd 500107073 03/04/21 26.04 3/21 1854 MIDWEST TAPE [PAGE 8] 05/03/21 CITY OF WEST FARGO, ND Page: 4 of 5 10:29:25 Budget Detail Report Report ID: B160 For the Accounting Periods: 3/21 - 3/21 Funds 7000-7000, Accounts 411600-411600, AND ACCOUNT=411600 ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— Fund/Account/ Invoice End Month/ Year to Date/ Budget/ Available % Doc/Line # Check Description Invoice Date Amount Period Vendor Appropriation ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— 7000 LIBRARY 411600 LIBRARY Object Total: 801.02 3,405.01 31,500.00 28,094.99 11% 667 MEMBERSHIPS CL 95744 3 90525 memberships / / 651.00 3/21 3161 FIRST INTERNATIONAL BANK & Object Total: 651.00 1,513.00 3,218.00 1,705.00 47% 668 PRINTING / / Object Total: 0.00 0.00 0.00 0.00 % 669 INSURANCE / / Object Total: 0.00 0.00 2,750.00 2,750.00 % 671 SUMMER READING PROGRAM / / Object Total: 0.00 0.00 0.00 0.00 % 672 EMERGENCY MEDICAL SUPPLIES / / Object Total: 0.00 0.00 250.00 250.00 % 673 CLEANING SUPPLIES / / Object Total: 0.00 0.00 500.00 500.00 % 674 HOMEWORK ROOM / / Object Total: 0.00 0.00 0.00 0.00 % 682 STRATEGIC PLANNING / / Object Total: 0.00 0.00 0.00 0.00 % 689 PROMOTIONAL ACTIVITIES CL 95485 1 90449 library adv 05864 02/01/21 56.25 3/21 549 WF PUB SCHOOLS DIST #6 CL 95744 2 90525 promo / / 110.06 3/21 3161 FIRST INTERNATIONAL BANK & CL 95744 5 90525 promo credit / / -29.99 3/21 3161 FIRST INTERNATIONAL BANK & Object Total: 136.32 484.21 11,400.00 10,915.79 4% 724 CONSULTING/TESTING FEES / / Object Total: 0.00 0.00 0.00 0.00 % 740 SERVICE CHARGES JV 4496 6 TransFirst Libr Mar 2021 / / 210.79 3/21 Object Total: 210.79 395.77 0.00 -395.77 % 750 MISC. / / Object Total: 0.00 0.00 750.00 750.00 % 852 WEBSITE / / Object Total: 0.00 0.00 0.00 0.00 % 870 CAPITALIZED ASSETS - OVER $5,000 / / Object Total: 0.00 0.00 0.00 0.00 % [PAGE 9] 05/03/21 CITY OF WEST FARGO, ND Page: 5 of 5 10:29:25 Budget Detail Report Report ID: B160 For the Accounting Periods: 3/21 - 3/21 Funds 7000-7000, Accounts 411600-411600, AND ACCOUNT=411600 ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— Fund/Account/ Invoice End Month/ Year to Date/ Budget/ Available % Doc/Line # Check Description Invoice Date Amount Period Vendor Appropriation ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— 7000 LIBRARY 411600 LIBRARY 901 CATALOGING CL 95736 1 90577 subscription 1000105918 03/01/21 191.51 3/21 3416 OCLC, INC. Object Total: 191.51 574.53 2,300.00 1,725.47 25% 902 ONLINE DATE BASE (STATE) / / Object Total: 0.00 0.00 0.00 0.00 % 903 HISTORY ROOM / / Object Total: 0.00 0.00 0.00 0.00 % 994 ODIN / / Object Total: 0.00 12,000.00 12,000.00 0.00 100% Account Total: 92,453.16 329,416.11 1,533,006.00 1,203,589.89 Fund Total: 92,453.16 329,416.11 1,533,006.00 1,203,589.89 ***Detail total may not match report total. The report total reflects the actual amount posting to the budget line. The detail includes all transactions that posted to the budget line during the period (including amounts that may have been closed). [PAGE 10] 05/03/21 CITY OF WEST FARGO, ND Page: 1 of 5 10:27:42 Budget Detail Report Report ID: B160 For the Accounting Periods: 4/21 - 4/21 Funds 7000-7000, Accounts 411600-411600, AND ACCOUNT=411600 ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— Fund/Account/ Invoice End Month/ Year to Date/ Budget/ Available % Doc/Line # Check Description Invoice Date Amount Period Vendor Appropriation ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— 7000 LIBRARY 411600 LIBRARY 110 PERMANENT EMP SALARIES / / Object Total: 0.00 164,216.85 683,521.00 519,304.15 24% 114 PART TIME SALARIES / / Object Total: 0.00 28,532.42 124,365.00 95,832.58 23% 209 CLASSIFIED ADS / / Object Total: 0.00 0.00 0.00 0.00 % 220 SOCIAL SECURITY / / Object Total: 0.00 14,297.19 61,803.00 47,505.81 23% 230 RETIREMENT / / Object Total: 0.00 24,080.79 96,223.00 72,142.21 25% 240 WORKFORCE SAFETY INSURANCE / / Object Total: 0.00 1,252.63 1,865.00 612.37 67% 245 CORPORATE EDUCATION / / Object Total: 0.00 0.00 0.00 0.00 % 250 UNEMPLOYMENT / / Object Total: 0.00 0.00 1,000.00 1,000.00 % 312 ATTORNEY / / Object Total: 0.00 250.62 1,000.00 749.38 25% 320 HEALTH INSURANCE / / Object Total: 0.00 17,505.64 101,995.00 84,489.36 17% 333 BUILDING RENTAL CL 95878 3 90824 LIBRARY RENT APR 05932 03/22/21 9,740.00 4/21 549 WF PUB SCHOOLS DIST #6 Object Total: 9,740.00 29,220.00 117,000.00 87,780.00 25% 340 TRAVEL & EDUCATION CL 95948 1 90758 travel reimb 03/26/21 15.08 4/21 3919 MEGAN LYNCH CL 96078 1 90932 travel reimb 03/26/21 2.32 4/21 3919 MEGAN LYNCH CL 96079 1 90862 reimb 04/01/21 14.01 4/21 3417 CHELSEA SIMDORN CL 96080 1 90842 MILEAGE 04/05/21 10.44 4/21 3869 ALISHA REIS CL 96080 2 90842 MILEAGE 04/05/21 12.18 4/21 3869 ALISHA REIS CL 96080 3 90842 MILEAGE 04/05/21 4.06 4/21 3869 ALISHA REIS CL 96317 1 90900 travel & ed 04/02/21 59.00 4/21 3161 FIRST INTERNATIONAL BANK & Object Total: 117.09 202.57 7,050.00 6,847.43 3% 348 BUYOUTS / / Object Total: 0.00 0.00 0.00 0.00 % [PAGE 11] 05/03/21 CITY OF WEST FARGO, ND Page: 2 of 5 10:27:42 Budget Detail Report Report ID: B160 For the Accounting Periods: 4/21 - 4/21 Funds 7000-7000, Accounts 411600-411600, AND ACCOUNT=411600 ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— Fund/Account/ Invoice End Month/ Year to Date/ Budget/ Available % Doc/Line # Check Description Invoice Date Amount Period Vendor Appropriation ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— 7000 LIBRARY 411600 LIBRARY 356 TELEPHONE CL 96183 32 90992 mar 2021 library 9877108698 03/08/21 127.62 4/21 3668 VERIZON WIRELESS CL 96183 33 90992 mar 2021 credit library 9877108698 03/08/21 -198.66 4/21 3668 VERIZON WIRELESS Object Total: -71.04 664.10 6,650.00 5,985.90 10% 360 MISC PRINTING & MAILING / / Object Total: 0.00 1,075.60 7,000.00 5,924.40 15% 387 MEDICAL/VACCINES / / Object Total: 0.00 261.00 500.00 239.00 52% 399 RECRUITMENT/EMPLOYMENT TESTING CL 95944 2 90717 library 01116158 03/27/21 75.00 4/21 1502 EIDE BAILLY CL 96315 1 90901 recruitment 03/06/21 449.00 4/21 3162 FIRST INTERNATIONAL BANK & Object Total: 524.00 524.00 3,000.00 2,476.00 17% 410 OFFICE SUPPLIES CL 96063 1 90906 ink stamps v12100825 03/31/21 106.45 4/21 139 FRS WORKS CL 96065 1 90857 office supplies 1119878-1 03/29/21 44.77 4/21 351 BUSINESS ESSENTIALS CL 96157 1 90961 supplies 801387-032 03/31/21 49.75 4/21 3276 PREMIUM WATERS INC CL 96303 1 90882 supplies 6933324 04/06/21 379.36 4/21 77 DEMCO CL 96315 2 90901 supplies 03/24/21 14.36 4/21 3162 FIRST INTERNATIONAL BANK & CL 96317 4 90900 supplies / / 2.50 4/21 3161 FIRST INTERNATIONAL BANK & Object Total: 597.19 3,207.14 16,000.00 12,792.86 20% 424 GAS AND OIL / / Object Total: 0.00 0.00 500.00 500.00 % 427 VEHICLES MAINTENANCE / / Object Total: 0.00 0.00 1,000.00 1,000.00 % 428 SERVICE AGREEMENTS-CONTRA CL 95945 1 90735 copier 28988311 03/22/21 442.89 4/21 2877 GREATAMERICA FINANCIAL CL 96077 1 90984 LIBRARY CLEANING 22319 04/01/21 2,900.00 4/21 3658 TLC CLEANING LLC CL 96304 1 90926 SERV 3688944 04/01/21 247.21 4/21 3418 LOFFLER Object Total: 3,590.10 13,175.88 46,755.00 33,579.12 28% 497 TECHNOLOGY CL 96067 2 90844 tech 1dh71cfjmm 03/30/21 29.97 4/21 3490 AMAZON CAPITAL SERVICES Object Total: 29.97 3,875.65 25,699.00 21,823.35 15% 640 FURNITURE & EQUIPMENT / / Object Total: 0.00 0.00 0.00 0.00 % 641 FURN & EQUIP-NON DEPRECIATED <$5000 / / Object Total: 0.00 471.00 8,762.00 8,291.00 5% 644 POSTAL METER RENT / / Object Total: 0.00 243.09 1,200.00 956.91 20% [PAGE 12] 05/03/21 CITY OF WEST FARGO, ND Page: 3 of 5 10:27:42 Budget Detail Report Report ID: B160 For the Accounting Periods: 4/21 - 4/21 Funds 7000-7000, Accounts 411600-411600, AND ACCOUNT=411600 ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— Fund/Account/ Invoice End Month/ Year to Date/ Budget/ Available % Doc/Line # Check Description Invoice Date Amount Period Vendor Appropriation ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— 7000 LIBRARY 411600 LIBRARY 645 EQUIPMENT REPLACEMENT / / Object Total: 0.00 0.00 0.00 0.00 % 648 PROFESSIONAL PUBLICATIONS / / Object Total: 0.00 209.79 1,200.00 990.21 17% 649 PROGRAMMING CL 95949 1 90685 LICENSE 500781214 03/20/21 367.17 4/21 3494 ASCAP CL 96067 1 90844 prog supplies 1pfj9ntp9c 03/26/21 493.75 4/21 3490 AMAZON CAPITAL SERVICES CL 96317 2 90900 prog / / 394.08 4/21 3161 FIRST INTERNATIONAL BANK & Object Total: 1,255.00 1,518.63 11,000.00 9,481.37 14% 650 E RESOURCES CL 96066 1 90935 e resources 500250764 03/31/21 1,231.81 4/21 1854 MIDWEST TAPE CL 96163 1 90887 Novelist 1000151289 03/15/21 1,950.00 4/21 1708 EBSCO CL 96163 2 90887 credit 1000139474 10/07/20 -1.00 4/21 1708 EBSCO Object Total: 3,180.81 8,325.43 36,000.00 27,674.57 23% 653 CAPITAL IMPROVEMENTS / / Object Total: 0.00 0.00 0.00 0.00 % 661 POSTAGE/FREIGHT/SHIPPING CL 96069 1 90959 LIBRARY INK CARTRIDGE 1017830101 03/30/21 80.74 4/21 3921 PITNEY BOWES INC Object Total: 80.74 80.74 0.00 -80.74 % 662 BOOKS CL 95790 1 90688 e resources 2035785742 03/08/21 246.97 4/21 1695 BAKER & TAYLOR CL 95790 2 90688 credit 0003232306 03/19/21 -68.46 4/21 1695 BAKER & TAYLOR CL 95851 1 90688 E RESOURCES 2035796117 03/09/21 355.65 4/21 1695 BAKER & TAYLOR CL 95851 2 90688 2035814460 03/15/21 203.94 4/21 1695 BAKER & TAYLOR CL 95855 1 90680 books 1n7f4dv36r 03/16/21 777.41 4/21 3490 AMAZON CAPITAL SERVICES CL 95855 2 90680 credit 1qqjv9dkrd 03/17/21 -5.53 4/21 3490 AMAZON CAPITAL SERVICES CL 95855 3 90680 credit 1d6gw71mrc 03/17/21 -7.21 4/21 3490 AMAZON CAPITAL SERVICES CL 95855 4 90680 credit 1n7fdv3qw6 03/17/21 -4.82 4/21 3490 AMAZON CAPITAL SERVICES CL 95855 5 90680 credit 1d6gw71mrc 03/17/21 -3.01 4/21 3490 AMAZON CAPITAL SERVICES CL 95855 6 90680 credit 1f94jqtrrm 03/17/21 -3.73 4/21 3490 AMAZON CAPITAL SERVICES CL 95855 7 90680 credit 1n7f4dv3qx 03/17/21 -2.98 4/21 3490 AMAZON CAPITAL SERVICES CL 95855 8 90680 credit 1d6gw71mrc 03/17/21 -0.08 4/21 3490 AMAZON CAPITAL SERVICES CL 95855 9 90680 credit 1d6gw71mrd 03/17/21 -0.25 4/21 3490 AMAZON CAPITAL SERVICES CL 96062 1 90850 BOOKS 2035851140 03/24/21 178.51 4/21 1695 BAKER & TAYLOR CL 96301 1 90846 books 113430 03/17/21 654.70 4/21 3160 APPLE BOOKS CL 96302 1 90850 books 2035864502 04/02/21 506.89 4/21 1695 BAKER & TAYLOR CL 96302 2 90850 books 2035840313 04/02/21 325.90 4/21 1695 BAKER & TAYLOR Object Total: 3,153.90 16,133.50 100,750.00 84,616.50 16% 663 MAGAZINES CL 96317 6 90900 magazines / / 134.97 4/21 3161 FIRST INTERNATIONAL BANK & Object Total: 134.97 4,052.06 6,500.00 2,447.94 62% [PAGE 13] 05/03/21 CITY OF WEST FARGO, ND Page: 4 of 5 10:27:43 Budget Detail Report Report ID: B160 For the Accounting Periods: 4/21 - 4/21 Funds 7000-7000, Accounts 411600-411600, AND ACCOUNT=411600 ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— Fund/Account/ Invoice End Month/ Year to Date/ Budget/ Available % Doc/Line # Check Description Invoice Date Amount Period Vendor Appropriation ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— 7000 LIBRARY 411600 LIBRARY 664 AUDIO VIDEO CL 95852 1 90762 DVD 500175056 03/17/21 22.64 4/21 1854 MIDWEST TAPE CL 95852 2 90762 DVD 500175057 03/17/21 27.39 4/21 1854 MIDWEST TAPE CL 95852 3 90762 DVD 500175058 03/17/21 145.32 4/21 1854 MIDWEST TAPE CL 95852 4 90762 DVD 500175059 03/17/21 40.83 4/21 1854 MIDWEST TAPE CL 95852 5 90762 DVD 500175120 03/17/21 17.79 4/21 1854 MIDWEST TAPE CL 95852 6 90762 ADB 500175121 03/17/21 199.20 4/21 1854 MIDWEST TAPE CL 95946 1 90762 dvd 500210130 03/23/21 33.33 4/21 1854 MIDWEST TAPE CL 95946 2 90762 adb 500210132 03/23/21 42.24 4/21 1854 MIDWEST TAPE CL 95946 3 90762 dvd 500206699 03/23/21 89.67 4/21 1854 MIDWEST TAPE CL 95946 4 90762 dvd 500210131 03/23/21 150.24 4/21 1854 MIDWEST TAPE CL 95946 5 90762 adb 500210133 03/23/21 47.24 4/21 1854 MIDWEST TAPE CL 95946 6 90762 adb 500210134 03/23/21 436.60 4/21 1854 MIDWEST TAPE CL 96068 1 90935 dvd 500246813 03/31/21 73.92 4/21 1854 MIDWEST TAPE CL 96068 2 90935 dvd 500246814 03/31/21 92.11 4/21 1854 MIDWEST TAPE CL 96068 3 90935 dvd 500246815 03/31/21 104.16 4/21 1854 MIDWEST TAPE CL 96068 4 90935 adb 500246816 03/31/21 39.24 4/21 1854 MIDWEST TAPE CL 96068 5 90935 adb 500246817 03/31/21 88.96 4/21 1854 MIDWEST TAPE CL 96068 6 90935 adb 500246818 03/31/21 39.48 4/21 1854 MIDWEST TAPE CL 96164 1 90935 ADB 500277062 04/07/21 168.96 4/21 1854 MIDWEST TAPE CL 96164 2 90935 BLU 500277064 04/07/21 18.34 4/21 1854 MIDWEST TAPE CL 96164 3 90935 DVD 500277061 04/07/21 62.37 4/21 1854 MIDWEST TAPE CL 96299 1 90935 adb 500277060 04/07/21 106.72 4/21 1854 MIDWEST TAPE CL 96299 2 90935 dvd 500274838 04/07/21 125.45 4/21 1854 MIDWEST TAPE CL 96299 3 90935 adb 500274839 04/07/21 83.48 4/21 1854 MIDWEST TAPE Object Total: 2,255.68 5,660.69 31,500.00 25,839.31 18% 667 MEMBERSHIPS CL 96317 3 90900 mem / / 49.00 4/21 3161 FIRST INTERNATIONAL BANK & Object Total: 49.00 1,562.00 3,218.00 1,656.00 49% 668 PRINTING / / Object Total: 0.00 0.00 0.00 0.00 % 669 INSURANCE / / Object Total: 0.00 0.00 2,750.00 2,750.00 % 671 SUMMER READING PROGRAM / / Object Total: 0.00 0.00 0.00 0.00 % 672 EMERGENCY MEDICAL SUPPLIES / / Object Total: 0.00 0.00 250.00 250.00 % 673 CLEANING SUPPLIES / / Object Total: 0.00 0.00 500.00 500.00 % [PAGE 14] 05/03/21 CITY OF WEST FARGO, ND Page: 5 of 5 10:27:43 Budget Detail Report Report ID: B160 For the Accounting Periods: 4/21 - 4/21 Funds 7000-7000, Accounts 411600-411600, AND ACCOUNT=411600 ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— Fund/Account/ Invoice End Month/ Year to Date/ Budget/ Available % Doc/Line # Check Description Invoice Date Amount Period Vendor Appropriation ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— 7000 LIBRARY 411600 LIBRARY 674 HOMEWORK ROOM / / Object Total: 0.00 0.00 0.00 0.00 % 682 STRATEGIC PLANNING / / Object Total: 0.00 0.00 0.00 0.00 % 689 PROMOTIONAL ACTIVITIES CL 96317 5 90900 promo / / 20.00 4/21 3161 FIRST INTERNATIONAL BANK & Object Total: 20.00 504.21 11,400.00 10,895.79 4% 724 CONSULTING/TESTING FEES CL 95784 1 90728 CONSULTANT 2021305 03/05/21 1,375.00 4/21 3735 FOLKWAYS Object Total: 1,375.00 1,375.00 0.00 -1,375.00 % 740 SERVICE CHARGES / / Object Total: 0.00 395.77 0.00 -395.77 % 750 MISC. / / Object Total: 0.00 0.00 750.00 750.00 % 852 WEBSITE / / Object Total: 0.00 0.00 0.00 0.00 % 870 CAPITALIZED ASSETS - OVER $5,000 / / Object Total: 0.00 0.00 0.00 0.00 % 901 CATALOGING CL 96162 1 90950 subscription 1000111798 04/01/21 191.51 4/21 3416 OCLC, INC. Object Total: 191.51 766.04 2,300.00 1,533.96 33% 902 ONLINE DATE BASE (STATE) / / Object Total: 0.00 0.00 0.00 0.00 % 903 HISTORY ROOM / / Object Total: 0.00 0.00 0.00 0.00 % 994 ODIN / / Object Total: 0.00 12,000.00 12,000.00 0.00 100% Account Total: 26,223.92 355,640.03 1,533,006.00 1,177,365.97 Fund Total: 26,223.92 355,640.03 1,533,006.00 1,177,365.97 ***Detail total may not match report total. The report total reflects the actual amount posting to the budget line. The detail includes all transactions that posted to the budget line during the period (including amounts that may have been closed). [PAGE 15] 05/03/21 CITY OF WEST FARGO, ND Page: 1 of 2 10:26:05 Income Statement - Comparison to Prior Year Report ID: LB170 For the Accounting Period: 4 / 21 Combined Funds ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— ------------------- Current Year ---------------------- -------- Last Year ------- Current Prior Year Prior Year Account Object Description Month Current YTD Budget Variance Month YTD ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— Revenue 310001 PROPERTY TAXES 1,245,052.15 1,395,020.00 -149,967.85 28,782.39 1,020,731.33 310002 DISCOUNT PROPERTY TAXES -51,616.00 51,616.00 335600 STATE AID 31,000.00 -31,000.00 345200 NON-RESIDENT FEE 500.00 -500.00 19.30 Total Revenue 0.00 1,245,052.15 1,374,904.00 -129,851.85 28,782.39 1,020,750.63 Expenses 411600 LIBRARY 110 PERMANENT EMP SALARIES 164,216.85 683,521.00 519,304.15 50,437.05 253,613.27 114 PART TIME SALARIES 28,532.42 124,365.00 95,832.58 220 SOCIAL SECURITY 14,297.19 61,803.00 47,505.81 3,760.86 18,994.87 230 RETIREMENT 24,080.79 96,223.00 72,142.21 6,623.10 29,308.67 240 WORKFORCE SAFETY INSURANCE 1,252.63 1,865.00 612.37 10,164.02 245 CORPORATE EDUCATION 456.10 554.10 250 UNEMPLOYMENT 1,000.00 1,000.00 312 ATTORNEY 250.62 1,000.00 749.38 320 HEALTH INSURANCE 17,505.64 101,995.00 84,489.36 5,622.57 19,475.52 333 BUILDING RENTAL 9,740.00 29,220.00 117,000.00 87,780.00 11,990.00 47,960.00 340 TRAVEL & EDUCATION 117.09 202.57 7,050.00 6,847.43 334.87 2,814.50 356 TELEPHONE -71.04 664.10 6,650.00 5,985.90 253.64 512.40 360 MISC PRINTING & MAILING 1,075.60 7,000.00 5,924.40 86.74 1,199.23 387 MEDICAL/VACCINES 261.00 500.00 239.00 399 RECRUITMENT/EMPLOYMENT TESTING 524.00 524.00 3,000.00 2,476.00 220.32 458.13 410 OFFICE SUPPLIES 597.19 3,207.14 16,000.00 12,792.86 476.61 2,099.27 424 GAS AND OIL 500.00 500.00 427 VEHICLES MAINTENANCE 1,000.00 1,000.00 428 SERVICE AGREEMENTS-CONTRA 3,590.10 13,175.88 46,755.00 33,579.12 60.00 240.00 497 TECHNOLOGY 29.97 3,875.65 25,699.00 21,823.35 1,216.63 3,165.65 640 FURNITURE & EQUIPMENT 813.32 950.13 641 FURN & EQUIP-NON DEPRECIATED 471.00 8,762.00 8,291.00 644 POSTAL METER RENT 243.09 1,200.00 956.91 243.09 648 PROFESSIONAL PUBLICATIONS 209.79 1,200.00 990.21 238.36 276.36 649 PROGRAMMING 1,255.00 1,518.63 11,000.00 9,481.37 123.36 693.30 650 E RESOURCES 3,180.81 8,325.43 36,000.00 27,674.57 1,105.51 5,608.01 661 POSTAGE/FREIGHT/SHIPPING 80.74 80.74 -80.74 662 BOOKS 3,153.90 16,133.50 100,750.00 84,616.50 1,123.73 10,724.06 663 MAGAZINES 134.97 4,052.06 6,500.00 2,447.94 404.46 4,397.30 664 AUDIO VIDEO 2,255.68 5,660.69 31,500.00 25,839.31 155.61 2,109.14 667 MEMBERSHIPS 49.00 1,562.00 3,218.00 1,656.00 701.00 1,251.00 669 INSURANCE 2,750.00 2,750.00 672 EMERGENCY MEDICAL SUPPLIES 250.00 250.00 673 CLEANING SUPPLIES 500.00 500.00 100.02 689 PROMOTIONAL ACTIVITIES 20.00 504.21 11,400.00 10,895.79 830.49 [PAGE 16] 05/03/21 CITY OF WEST FARGO, ND Page: 2 of 2 10:26:05 Income Statement - Comparison to Prior Year Report ID: LB170 For the Accounting Period: 4 / 21 Combined Funds ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— ------------------- Current Year ---------------------- -------- Last Year ------- Current Prior Year Prior Year Account Object Description Month Current YTD Budget Variance Month YTD ———————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— 724 CONSULTING/TESTING FEES 1,375.00 1,375.00 -1,375.00 740 SERVICE CHARGES 395.77 -395.77 132.88 750 MISC. 750.00 750.00 2.89 901 CATALOGING 191.51 766.04 2,300.00 1,533.96 766.04 766.04 903 HISTORY ROOM 7.93 994 ODIN 12,000.00 12,000.00 Total Account 26,223.92 355,640.03 1,533,006.00 1,177,365.97 86,969.88 418,652.27 414100 FINANCE 740 SERVICE CHARGES 36.46 47.95 Total Account 36.46 47.95 Total Expenses 26,223.92 355,640.03 1,533,006.00 1,177,365.97 87,006.34 418,700.22 Net Income from Operations -26,223.92 889,412.12 -58,223.95 602,050.41 Other Revenue 360000 MISCELLANEOUS REVENUE 8,524.19 9,563.77 16,000.00 -6,436.23 19.60 1,624.59 360400 CARD REPLACEMENT 5.00 360500 FINES 316.25 360600 BOOK & AV REPLACEMENT 12.99 360700 COPIER 837.69 375000 DONATIONS 2,000.00 -2,000.00 249.83 Total Other Revenue 8,524.19 9,563.77 18,000.00 -8,436.23 19.60 3,046.35 Other Expenses 521000 TRANSFERS OUT 890 TRANSFERS OUT 5,000.00 -5,000.00 Total Account 5,000.00 -5,000.00 Total Other Expenses 0.00 5,000.00 0.00 -5,000.00 0.00 0.00 Net Income -17,699.73 893,975.89 -58,204.35 605,096.76 [PAGE 17] WFPL Budget Process (future) Budget Team: Commissioners – finance and library portfolio holders, Library Board representative, Library Director, City Administrator, Finance Director 1. February 1-15: Library Budget Team meeting a. Review 5-year needs projection for staffing, capital, and other operational impacts b. Review revenue projection 2. February 15-March 15: Library Director, Deputy Director, and Managers draft the budget request 3. March 15-31: Library Budget Team reviews draft budget request 4. April 15: Library Director submits budget request worksheet to Finance Department 5. May: Library Director presents draft budget to full Library Board 6. May 15-June 1: (Optional) Library Budget Team reviews draft budget request again after Board revisions 7. June: Library Director presents revised budget to full Library Board for approval 8. July: Library budget request included in proposed City budget presented to City Commission 2021 Budget Team meetings Meeting 1 (April 1-15) Review goals of Budget Team & proposed annual process Review 5-year needs projection for staffing, capital, and other operational impacts Meeting 2 (May 15-June 1) Follow-ups from last discussion of long-term financial planning Library Budget Team reviews draft 2022 budget request Discuss mill reduction history and solutions Meeting 3 (June 15-July 1) (Optional) Library Budget Team reviews draft budget request again after Board revisions C Hansen 4/12/2021 [PAGE 18] 2020 ANNUAL REPORT 1 [PAGE 19] Table of Contents 4 Board of Directors 5 Message from Library Director Our 2020 Story 6 Timeline 8 Adapting to Serve During the COVID-19 Pandemic As you read: 10 Socially Distant Storytimes 12 Virtual Summer Reading Program Check out purple boxes like this one to read real feedback from West Fargo 14 The Little Red Reading Bus Public Library patrons in 2020! 15 Prioritizing Partnerships to Ensure Student Success 16 Your Library is Fine Free 17 Planning for the Future 18 Meeting You Where You Are About the Library 19 Organizational Chart “[The West Fargo Public Library] is one of my favorite places to go - whether for myself, with 19 Departmental Duties my grandkids or students!” 20 Volunteers 20 Friends of the Library 21 Community Partners Data and Statistics 22 Statistical Overview 23 Financial Data 24 Physical Item Circulation Data 25 Electronic Item Circulation Data 26 Top Circulated Titles 27 Programming Stats 2 3 [PAGE 20] Introduction by Library Director Board of Directors It is with great pride that I present you with the 2020 annual report of the West Fargo Public Library. It was certainly a year of challenge, loss, Alanna Rerick, President transformation and innovation, not only for the Jodie Haring, Vice President library, but the local community and the world. Steve Anglin As our community experienced the pandemic together, everyone emerged with a story to share. Mandy George, City Commissioner This report weaves together the Library’s 2020 story Larry Schwartz and the community’s 2020 story – never was there a year when the two have been as inextricably linked. When I think back on 2020, I will never forget the days leading up to the initial closure of the library Message from building on March 17, 2020. I say “library building” because, while our facility was closed, we were very much open for service, providing reading Library Board President recommendations online, helping people access e-books over the phone, issuing library cards in the mail, and providing virtual programs from our for three months when the pandemic hit the local I am ever so grateful for the the WFPL made impressive kitchens, bedrooms, and living rooms. I will never community, and when I think back on 2020, I will West Fargo Public Library staff steps towards making the library forget the pride I felt in 2020 watching library staff always remember the help and reassurance I and their drive and determination accessible to everybody in its transform our services, literally overnight, to reach received from the City Commission, Library Board to maintain normalcy as the service area. The WFPL was the you online, at home and at a distance. of Directors, library staff, community partners, and world navigates the COVID-19 first library in the metro area to I also remember how much we missed the fellow City of West Fargo departments. Remember Pandemic. The staff have worked go “fine free”. This pioneering community and what it felt like to welcome you back when it was impossible to find simple things like tirelessly to modify its outreach action opens access to patrons by creating online programming, who may be hesitant to use the into the library building on July 13, 2020. Despite the hand sanitizer? I certainly do! At a time when all offering drive-up rental service library. The WFPL also took over social distancing, plexiglass, and masks, reopening of us faced the loss of special events and social and in-house private browsing programming and management week was one of our most joyous weeks of 2020. connections, worried about the health, safety, and options, and still found time to of The Little Red Reading Bus. We knew that having our physical building open education of our families, and had to come to terms make changes and additions that These programming changes will meant that people facing unemployment could with the uncertainty of it all, everything from obtaining will impact the future of the library. allow more people to access the search for jobs using the library’s computers, kids plexiglass for our service desk to facilitating our first library at its current location and The WFPL service area and families could freely browse for books, and that curbside pickup was a triumph. In 2020, we built maybe even in a neighborhood encompasses all of the West visitors who rely on the library for social connection the plane while flying it, and I am forever grateful to near you! Fargo Public School District, could reunite with staff and each other. The library those who gave their time, support, and kind words. which not only includes West Welcome back! The doors are building, open to all and filled with staff who want Sincerely, Fargo, but also Horace, Harwood open and the WFPL can’t wait to to help, will always be one of West Fargo’s most and even parts of Fargo. In 2020, see you online or in person! important city services. Finally, I will never forget the kindness and - Alanna Rerick, President gratitude we received from community members about our services in 2020, much of which you will see throughout this report. I had been Director Carissa Hansen, Library Director 4 5 [PAGE 21] 6 7 31 hcraM 71 hcraM 32 hcraM 82 lirpA 11 yaM 1 enuJ 9 yluJ 31 yluJ 1 .guA 01 .tpeS 91 .tpeS 6 .voN 31 .voN 52 .voN 51 .ceD Timeline The annual One Book, One Community West Fargo program launched The West Fargo Public Library The West Fargo featuring the book, Public Library closed again to Public Library Governor “The Lager Queen of hosted its first walk-in traffic. launched WFPL at The West Doug Burgum The West Fargo Minnesota” by J. Ryan in-person Patrons could Home! This program Fargo Public The first declared a state Public Library Stradal. The West Fargo programs since access the library allowed patrons to Library Board COVID-19 of emergency began offering Public Library hosted March in the by 30-minute participate in popular of Directors vaccines in North Dakota curbside pickup completely virtual form of pop-Up appointment library programs and voted to waive became in response to services and a programs in partnership library storytimes only or use use services online existing fines available the COVID-19 number of staff with local bakers, in curbside pickup while they were and go Fine in North outbreak. returned to work brewers and business West Fargo service. unable to visit the Free! Dakota. at the library. women. parks. library. In consultation with Governor Doug The West The West Fargo The West Governor The West Fargo local officials and Burgum Fargo Public Library Fargo Public Doug Burgum Public Library put a area libraries, the announced the Public welcomed the Library hosted declared call out to residents West Fargo Public Smart Restart Library public back inside a pop-up a state- to establish a Mobile Library closed to guidelines. These began its the library for library event wide mask Library Task Force the public for an guidelines, while first ever the first time in 4 for all ages mandate. to assist in planning undetermined intended mostly 100% months! during West outreach library length of time. All for bars and virtual Fest. services, including the upcoming programs restaurants, built Summer service were canceled, a foundation for Reading of the Little Red book returns were future reopening Program. Reading Bus. closed and library protocols. staff began working from home to serve the community from afar. yrotS 0202 ruO .naJ Staff participated in a visioning session to kick off the development of a new strategic plan. .tpeS As part of the strategic planning process, community engagement consultant Folkways began interviews with library users and non-users. This continued throughout the fall and winter months. Mike McCleary / The Bismarck Tribune [PAGE 22] By the numbers: total circulation of 40,004 electronic materials in 2020 8% FROM 2019 total curbside 2641 pickup requests in 2020 OUR 2020 STORY total take & make 1171 kits distributed in 2020 ADAPTING TO SERVE DURING THE COVID-19 PANDEMIC total children’s David Sampson / The Forum Reopening the library’s doors 199 book bundles The West Fargo Public Library navigated the hurdles of 2020 right alongside the West Fargo community and the In July, the library reopened to the public with modified requested in 2020 world. Despite the challenges the year would bring, staff were determined to meet the communities needs. In March, hours and safety protocols in place. Library staff and visiting the West Fargo Public Library closed its doors to the public – but staff never stopped working to serve the community. patrons were overjoyed to see friendly faces again, even if they Staff worked from their couches, kitchens, bedrooms and home offices to transform the library’s programs and services to meet the needs of a community that suddenly also found themselves in lock-down at home. were partially hidden under a mask. Patrons were overheard 45,112 total website visits expressing how exciting it was to interact face-to-face and in 2020 browse for their own books again. Nearly 2,500 people visited Virtual programs and services for Fostering a community of creators the library in the last few weeks of July after reopening July 13. 14% FROM 2019 all ages and makers After reopening in July, the library also implemented wi-fi that In March, just a week after the building’s closure, the Some of the library’s most popular programs in 2020 was accessible from the building’s parking lot so patrons could library launched West Fargo Public Library at Home! and were take-home arts and crafting kits for all ages, which have internet access without having to enter the building. The views of WFPL at began offering virtual versions of popular programs like included all the materials needed to do an art activity from library also did away with overdue fines in July and joined a 2520 Home! video storytimes, employment home. The library offered these kits all year as a way for handful of other North Dakota libraries in being fine free. programs in 2020* help, how-to videos, art patrons to tap into their creative brains and learn new skills When the county saw a rise in COVID-19 in cases in the and STEM activities and at the same time. In 2020, over 1000 take & make kits were winter, the library was determined to provide access to the *Combined Facebook click-to-play views and YouTube views. other online resources for distributed. building in some capacity and opted to offer service by patrons to explore. appointment from November 2020 through January 2021. “Mom loved making the Services offered by month Holiday take and make bag. Affirming the importance of access to “Thanks again for all the services you are Thank you. Merry Christmas physical books providing to the community... Your hard work to you all!” Despite the closure and limited access to the library building is not going unnoticed!” for six months, patrons checked out physical library materials over 81,000 times in 2020, which is over 75% of the library’s Access to the collection Reaching you remotely total circulation of physical items in 2019. During six out of the In May, the library began offering curbside pickup Whether working from home or in-library, staff never twelve months in 2020, the public checked out more items of materials. This new service was quickly popular stopped being available to patrons. Staff answered than those same months in 2019. In fact, just before the library hundreds of emails and phone calls to help patrons closed to walk-in service for the second time in 2020, the public and kept staff very busy as they answered the phone access online services and e-books, choose their next had checked out physical items over 10,000 times in the month and filled orders. Many patrons would call the library, read, obtain a library card, reserve items for curbside of October, topping both October 2018 and October 2019. This not quite sure what they were looking for, but wanting pickup, sign up for take & make kits, and more. Amid the demand for physical items confirmed what the library heard something to read on their favorite topic, in their favorite hundreds of calls to reserve items or kits, calls were also from West Fargo residents throughout the year - that access to genre or by an author they like. Staff worked as the eyes coming in with questions like “When are you opening?” our physical collection and building remain critical. of patrons, browsing for them, when patrons couldn’t “How do I return my books?” At times the library received visit the library. The library also created “book bundles” as many as 30 phone calls per hour. for children. In that first month, 569 requests were made “Thank you for all your willingness to help me get for curbside pickup. From May to December 2020, staff “Thank you for offering appointments and curbside!” books -a life line at this time!” fulfilled 2,641 curbside pickup requests. 8 9 [PAGE 23] S O C I A L L Y D I S T A N T S TO R Y T I M E S “Storytimes help young children develop early literacy skills, like vocabulary knowledge and using context clues, which are necessary skills when learning to read. During storytime, children develop these skills through stories, songs, movement and play.” - Lauren Nephew, Youth Services Manager Prior to the library’s closure in art or STEM projects, fun and rapidly changed due to COVID-19. March 2020, those who visited silly movement exercises and, On March 24, just a week after In the fall, storytimes evolved again as COVID-19 kits to go with each storytime. This allowed children the library on Wednesday of course, sharing some great the library closed its doors, the safety guidelines began allowing small gatherings and caregivers to interact with the storytime leader mornings could hear giggles, books! library’s first virtual storytime if they took place outside. The West Fargo Public during the event in a new way! Participants could singing and tiny voices while staff Storytimes are meant to get premiered on Facebook and Library, through partnership with the Little Red see and chat with the leader, ask questions and led storytime in the Children’s children excited about reading YouTube. Since then, the library Reading Bus, began offering pop-up storytimes at engage with other participants during the events Corner. The challenges of 2020 and help strengthen their literacy has produced dozens of virtual West Fargo parks a few days a week. in real time almost as if everyone was in the same allowed the library to bring that skills while also showing parents storytime videos, including some In the winter, as the weather got colder and room. By this point in the year, library staff were atmosphere and fun into West and caregivers ways they can with guest readers, like Library COVID guidelines changed, storytime evolved surprised how technologically savvy the children Fargo homes! help their child continue to grow Board President Alanna Rerick, again when library staff began hosting storytime had gotten, with many of them using Zoom to and love reading. Storytimes at the West Fargo West Fargo teacher Stephanie over Zoom and providing the popular take & make attend school as well. Public Library are much more Even though the library was Shea and West Fargo police than just reading a book to a child. closed to the public, library staff officers who recorded themselves In the past, typical storytimes were determined to continue reading their favorite books during “Please continue to do storytime videos. “Thank you so much for still doing storytime! at WFPL featured a library staff to offer storytime in some the Summer Reading Program. In My toddler loves them!” We LOVED it!” person leading children and format, especially with the new 2020, storytime videos were 3 of caregivers in a number of challenges facing students as the top 5 videos viewed on the activities like songs and rhymes, school schedules and formats library’s Facebook page. By the numbers: 113 total storytimes of all formats offered in 2020 of total program attendance 36% in 2020 was at storytime total views of storytime 971 videos in 2020* During Zoom storytimes, children could ask questions and contribute to the discussion as they followed along with stories, *Combined Facebook click-to-play views and YouTube views. crafts and other fun. 10 11 [PAGE 24] THE LIBRARY’S FIRST VIRTUAL “We loved your weekly craft and STEM activities. They kept my kids engaged in learning. I also really enjoyed the adult art SUMMER READING PROGRAM activities. My kids loved earning the pins/ In 2020, helping children What had been tracked on paper in each week. When the new sign badges and your prizes “Love the projects this avoid summer learning loss was past years could now be done from ups became available, the library”s were amazing.” summer! You definitely have especially important given the the comfort of everyone’s homes phones rang off the hook with something for all of the kids.” new challenges students were or on the go! Plus, the addition of people rushing to reserve a kit for facing as schools had transitioned a central hub to publish reading curbside pickup or delivery via the to distance learning. Despite recommendations and lists was Little Red Reading Bus. By the end the library’s continued closure, something the library was excited of July, nearly 600 take & make staff knew having a summer to share with patrons. kits were distributed to West Fargo reading program in was incredibly families. Library staff also transformed the important. So, the library’s first dozens of planned art activities, The West Fargo Public Library’s ever 100% virtual summer reading storytimes, speakers, games, 2020 summer reading program was “This program was a lot of fun for program was born! workshops, contests and other one of the most successful in recent our family. Thanks for putting it To help facilitate this virtual fun into virtual activities, videos and history with 502 individuals signing together!” summer reading program, the webinars families could view or join up and tracking 6,640 reading hours library implemented a tool called together from their home. on Beanstack. 85% of surveyed Beanstack, which is an online The library also offered take & caregivers reported that their child resource that allows patrons to make kits which quickly proved to is a more confident reader after track reading minutes and hours, be a fan favorite. Each kit featured participating in the summer reading participate in reading and activity all the materials necessary to follow program. Similarly, 66% of surveyed challenges, view staff-curated book along with online art or STEM adult participants said they enjoy lists, write book reviews and view programs. Patrons were able to reading more after participating in the reading recommendations online. sign up for new take & make kits summer reading program. By the numbers: 502 people registered for summer reading program in 2020 total virtual programs offered in 41 June and July as part of summer reading program total reading hours tracked 6,640 by summer reading program participants total take & make kits distributed 561 “Thank you to all the West during summer reading program Fargo librarians for making the summer reading program as fun as ever, even from special guests featured during virtual 11 home! kick-off watch party 12 13 [PAGE 25] PRIORITIZING “Nothing our kids love more than to get their hands on books they haven’t seen PARTNERSHIPS the whole quarantine. I’m so grateful for the WF Public Library and Little Red Reading Bus for keeping the TO ENSURE STUDENT SUCCESS books in their hands and the love of reading going.” The West Fargo Public Library worked with Mrs. Stephanie Shea was thrilled to partner with the West of the Little Red Reading Bus to Fargo Public School District in 2020. provide home delivery of books The library worked with the district and materials to families across the “Amazing work. Thank you in a number of ways to support district in the summer. for continuing to spread students and families in West Fargo The partnership continued into the the love of reading all over THE LITTLE RED READING BUS during an especially challenging fall and winter, as the library worked the city, Little Red Reading school year. with staff at Heritage Middle School Bus!!” In the spring, the library and WFPS to offer online reading challenges worked together to spread the for students to encourage them to “We have some pretty In the summer of 2020, the West Fargo Public In the fall of 2020, the West Fargo Public Library word to kids and families about the explore new topics and genres of excited kiddos this evening! Library partnered with the Little Red Reading began working with the West Fargo Educational library’s first ever virtual summer books to read in their free time. By You hit the jackpot on the Bus of West Fargo during the summer reading Foundation and West Fargo Public Schools reading program. the end of the year students had picks! Thank you so much.” program to deliver materials directly to homes to transform the Little Red Reading Bus into an In the summer, the partnership logged over 5000 reading hours one night a week. This delivery program was a outreach program of the library. continued to grow as they library through the program. hit with patrons with as many as 20 deliveries While ownership of the Little Red Reading Bus “Thank you so much for the going out per night to homes everywhere from has changed, the plan for the future is to carry on summer activity kits. My Horace in the south to neighborhoods north of with the same mission. That is, to share the joy of kiddos have been enjoying the library. Dozens of thrilled patrons took the time reading with children and families in West Fargo them! That combined to reach out and send messages of gratitude and with an intentional goal of reaching low-income with the summer reading excitement and under-served children and families. challenges has proven to be The Little Red Reading Bus was founded in 2018 a big hit in our household. Going forward, the Little Red Reading Bus will We got our Little Red by Stephanie Shea, a West Fargo elementary continue to bring a choice of books and the Reading Bus book bundles school teacher and reading enthusiast. Through library experience out into the community in last night and are reading community support, the bus quickly became a the summer months, as the library continues to away this hot morning... staple of summertime in West Fargo. Each year focus on meeting patrons where they are and Your hard work is not going the bus grew in popularity as it brought books and expanding services beyond the library building. unnoticed!” a library experience into West Fargo parks during its summer route. “We loved our book delivery yesterday! So fun!” “We are proud of the work that the Little Red Reading Bus has done to promote literacy development for youth in West Fargo.” “If you have a WF school - West Fargo Educational Foundation (from letter of support) address, this free curbside “The service provided by the bus in 2020 was such a delivery is an awesome opportunity to make your wonderful collaborative effort on the part of all of our partners, toddler’s day!” but most especially the West Fargo Public Library. Together, “This impactful operation promotes reading and prevents learning loss in students across our community.” we were able to fulfill our mission despite the uncertainty of “I have some very happy COVID-19 and get books in the hands of so many of kids in our -Beth Slette, Superintendent West Fargo Public Schools (from letter of support) kids tonight!! Thank you for community!” -Stephanie Shea, Little Red Reading Bus delivering!” 14 15 [PAGE 26] PLANNING YOUR LIBRARY IS FINE FREE In July 2020, the West Fargo Public Library joined a handful of other libraries in North Dakota in doing away with fines for overdue library materials. When this happened, the library also forgave all existing fines. Going forward, patrons would be asked to pay only for damaged or lost materials. This decision aligns with the West Fargo Public Library’s mission of providing equal access for all people, regardless of socioeconomic status. FOR THE FUTURE Read on to learn more about why the library chose to go fine free. Why go fine free? In early 2020, the West Fargo Public Library started were teens, millennials, new residents and new a strategic planning process to help define the future Americans. Folkways conducted in-depth interviews Fines are not effective in getting items back. In fact, fines have the opposite effect because an inability to 1. of the library. The end goal of this project is to create a with individuals identifying with these groups, pay or the feeling of embarrassment can drive people away from their library. vision for the library that ensures library services meet including partnering with West Fargo Public Schools the needs of the growing West Fargo community. to have conversations with both middle and high 2. Fines make your use of the library hinge on your ability to pay. Fines don’t align with library core values of school students. To help reach these audiences, the accessibility and equity. A major focus of the process was gathering public library also held three public input events in the fall of input. The library worked with Folkways, a local 3. Fines keep library staff from focusing on patron needs. Without fines, staff are able to dedicate their time to 2020. community engagement consultant, to interview answering reference questions, assisting patrons with technology, providing reading recommendations, library stakeholders, users and non-users to establish Throughout this process, library staff worked building positive relationships with patrons, educating visitors on the library’s many services and fulfilling a better understanding of West Fargo community together to establish new values, a new mission other community needs. and vision and to ideate new ways to serve the members. community based on the input gathered. The 4. People are more likely to use a fine-free library because they don’t risk incurring debt. Libraries who have While input from all community members is useful, next step in the strategic planning process is the eliminated fines often see increases in usage and library card registrations. library staff worked to define a handful of groups dissemination of a community survey, which is currently under-served by the library. These groups planned for the spring of 2021. “This is an incredibly important step for us, as we aim to be accessible to all people regardless of socioeconomic status. We don’t want patrons to avoid the library or be unable to use our resources due to inability to pay a fine.” - Carissa Hansen, Library Director This map, courtesy of the Urban Libraries Council shows the hundreds of libraries across the U.S. and Canada that have gone fine free. Library staff took part in multiple ideation sessions to develop a new mission, vision, set of values, and other ways to ensure the library meets the needs of the West Fargo community. Representatives from various city departments and services came together for the Welcome to West Fargo Virtual Open House event Public input was gathered during a Halloween event at Tintes which catered to new West Fargo residents and also served as a Park (top) and during the library’s event at the POW/MIA Plaza public input opportunity. during West Fest. 16 17 [PAGE 27] MEETING YOU WHERE YOU ARE TO READ, MAKE & PLAY In September, the West Fargo Public Library brought the library experience into downtown West Fargo when staff held “Read. Make. Play.” at the POW/MIA Plaza during West Fest. This was one of the library’s first in-person programs since the library’s closure in March. The opportunity to engage with people face-to-face made this event even more exciting for staff and patrons. The event filled the plaza with music, chatter and joy as families took in storytimes live from the plaza stage, kids played with bubbles and ran through the grass and people of all ages took part in art activities offered in partnership with local artist Ashley Reick of Tinker Creates. Whether library staff were hosting a pop-up library like the one at West Fest, sharing storytimes that patrons could stream on their devices, finding the perfect book for a patron over the phone, or delivering books directly to homes with the Little Red Reading Bus, access and outreach were the most prominent themes of the library’s service in 2020. By the numbers: Outreach offerings in 2020: total items circulated to • Book delivery to 7 daycares 1254 outreach sites • Book delivery to Sheyenne Crossings, New Perspective Senior Living, the West Fargo High Rise and Dakota Commons area daycares served through 7 daycare delivery service* • Storytimes at West Fargo parks • Monthly book clubs at West Fargo parks adult living communities served • Library Tricks & Treats at Tintes Park 4 through delivery service** • Little Red Reading Bus deliveries to homes • Participation in West Fest total attendees at 87 off-site 1463 • Storytimes at area daycares events in 2020 *Daycare book delivery offered all year, except April & May. **Outreach to senior living facilities offered January to March. 18 19 yrarbiL eht tuobA Library Director Office Communications Coordinator Specialist Collection Adult Youth Development/ Access Services Services Technical Services Manager Manager Services Manager Manager Library Specialist Program Program Library Specialist Assistants Assistant Outreach Assistant Library Assistant Circulation Supervisor Library Assistants Administration The Administration team includes the Library Director, Office Coordinator and Communications Specialist. Together, this team oversees library-wide operations, finance, long-term planning, advocacy, community partnerships and communications. Patron Services The Patron Services staff offer direct customer service to library patrons. Those who call, email or visit the library interact with Patron Services staff members. In 2020, the team was made up of the Access Services Manager, Circulation Supervisor, a Library Specialist and eight part-time Library Assistants. Collection Development & Technical Services The Technical Services team develops the library’s print and electronic collections while ensuring they meet the needs and interests of a diverse and changing West Fargo community. In 2020, the team was made up of the Collection Development/Technical Services Manager, a Library Specialist, a Library Assistant. Programming The Programming team provides educational and recreational classes, cultural events and literacy programming for all residents. In 2020, the team was made up of an Adult Services Manager, Youth Services Manager and two Program Assistants. [PAGE 28] Volunteers Community Partnerships West Fargo Public Library volunteers play an The library is always looking for more helping important role at the library. As they share their time hands to help sort, organize, label and shelf materials, and talent, volunteers make a real contribution to the help the library get ready for the Little Red Reading quality of the services the library is able to offer the Bus route, assist with programs and events, put community. together take & make kits and more! To learn more Despite several closures and service changes,18 about volunteer opportunities or to let staff know you dedicated volunteers donated nearly 200 hours to are interested, visit westfargolibrary.org/helpout Thank You the library in 2020. Thank you volunteers! and fill out the volunteer interest form! to our Friends of the Library Community The Friends of the West Fargo Public Library is a Partners volunteer, non-profit organization that supports the library through fundraising and volunteerism. Every minute spent volunteering and every dollar raised by this group supports thousands of people in West Fargo through the West Fargo Public Library’s hundreds of services and programs. For example, the Friends of the West Fargo Public Arise Communities NDWBC Library group is a source of support for the library’s Bank of North Dakota North Dakota Autism Center summer reading program, the metro area’s One Book, Carl B. Ylvisaker Library at Concordia College Nothing Bundt Cakes One Community program, and the new Little Red Cayden’s Clubhouse Ole & Lena's Pizzeria Reading Bus outreach program of the library. Children’s Montessori Center Sandy's Donuts & Coffee Shop For more information about the Friends of the West Creative Minds Preschool and Childcare Spicy Pie Fargo Public Library or to join the group in their support of the library, visit westfargolibrary.org/friends. City of West Fargo Square One Kitchens Dakota Business Lending The Arts Partnership Fargo Air Museum The Little Red Reading Bus of West Fargo Fargo Moorhead Community Theatre The Nice Center Fargo Public Library The Puzzle Piece Childcare Center Fargo Public Schools Thunder Coffee 2020 Officers: Fargo Writers Connect Tinker Creates Deb Toddie - President Friends of the West Fargo Public Library West Fargo Area Community Program Katherine Smith - Vice President Gathered Boutique & Events West Fargo Educational Foundation Jackie Faith - Treasurer In 2020, the Friends of the West Fargo Public Library group continued Historical & Cultural Society of Clay County West Fargo Events to donate their time and talents to supporting the library by hosting their Emily Doughty - Secretary first ever off-site book sale fundraiser at West Fest. High Point Networks West Fargo Exchange Club Inspire Innovation Lab West Fargo Fire Department Legacy Toys West Fargo Head Start “I vividly recall my first visit to a public library as a child. I was so delighted at Lil Bloomers Osgood West Fargo Park District all the books, and the freedom of picking an armload of books with no concern Little Lambs Preschool West Fargo Pioneer & Fargo Forum about cost. I work with the Friends to help bring that feeling to everyone in our Microsoft West Fargo Police Department community, whether in the library, online or through outreach. NDSU Extension Program West Fargo Public Schools - Deb Toddie, Friends of the West Fargo Public Library President 20 21 [PAGE 29] 22 23 scitsitatS & ataD Statistical Overview 2020 Expenses Total $1,317,967 total physical and 147,754 electronic items in library collection Total total items added to 15,536 library collection in Circulation 2020 by Type total circulation 121,603 of physical and electronic items in 2020 Service Data 2020 Revenue 1,312 Total $1,098,693 library cards issued Tax Revenue - 99.4% Donations - Less than 1% 45,112 Misc. - Less than 1% website visits Patrons saved 3,846 38,958 29,806 9,270 by borrowing library $1,547,105.50 uses of public Wi-Fi sessions total library active library materials instead of computers* cardholders visits purchasing them! * Due to technological error, Wi-Fi sessions were not tracked for part of the year. [PAGE 30] Physical Item Circulation Electronic Item Circulation 2020 Total - 81,599 2020 Total - 40,004 Month to Month 2018 - 2020 Month to Month 2018 - 2020 2018 2018 2019 2019 2020 2020 Top Circulated Collections Electronic Electronic Circulation Circulation by Audience by Format Physical Circulation Physical Circulation by Audience by Format 24 25 [PAGE 31] Top Circulated Adult Titles Program Statistics Total Programs Offered by Topic TThhee 1199tthh ooff CCrriissss CCrroossss,, SStteeaalltthh,, BBlliinnddssiiddee,, TThhee NNiigghhtt FFiirree,, CChhrriissttmmaass,, LLyynnnnee RRaaee PPeerrkkiinnss SSttuuaarrtt WWooooddss JJaammeess PPaatttteerrssoonn MMiicchhaaeell CCoonnnneellllyy JJaammeess PPaatttteerrssoonn && MMaaxxiinnee PPaaeettrroo Top Circulated Young Adult/Teen Titles My Hero The Selection, Three Dark The Cruel Harry Potter and Academia Vol. 1, Kiera Cass Crowns, Prince, the Sorcerer’s Total Programs Offered by Medium Kohei Horikoshi Kendare Blake Holly Black Stone, J.K. Rowling 241 1171 75 297 87 in-person total take & make recorded total programs programs held Top Circulated Children’s Titles programs kits distributed programs offered in 2020 off-site offered* offered** Program Attendance 5990 2787 408 2520 1463 total program total in-person live virtual recorded total attendance attendees/ program program program at off-site viewers attendance attendees views*** programs Guts, Dog Man: Lord Dog Man: Dog Man: For Diary of a Wimpy Raina Telgemeier of the Fleas, Fetch-22, Whom the Ball Kid: Wrecking *In-person count includes attendance at in-person events and live webinars. Dav Pilkey Dav Pilkey Rolls, Ball ** Some programs are counted as in-person and recorded, as the recording was available for patrons to view later. *** Combined Facebook click-to-play views and YouTube views. Dav Pilkey Jeff Kinney 26 27 [PAGE 32] Thank You Thank you for taking the time to read our 2020 Annual Report and for your continued support of the West Fargo Public Library. westfargolibrary.org @WestFargoLibrary @WestFargoLibrary West Fargo Public Library #WestFargoLibrary 28 [PAGE 33] PHYSICAL ITEM CIRCULATION 2019 Jan. Feb. March April May June July Aug Sept. Oct. Nov. Dec. 2020 2021 Totals 6355 6299 7709 8279 2021 2020 Totals 8890 9253 6107 203 682 5319 6567 9913 9730 10745 8041 6897 2019 Totals 8292 7381 9662 8941 9293 14109 13960 11359 9092 8899 7123 5433 MONTHLY REPORT APRIL 2021 10,000 7,500 LIBRARY CARD APPLICATIONS 5,000 2019 2020 2021 2,500 Jan. 158 130 103 Feb. 106 130 102 0 March 157 111 146 Jan. Feb. March April 200 April 95 33 121 ELECTRONIC MATERIALS CIRCULATION May 199 61 - June 364 98 - 150 Jan. Feb. March April May June July Aug Sept. Oct. Nov. Dec. July 180 125 - 2021 Totals 3259 2783 2810 3291 Aug. 177 145 - 100 2020 Totals 3022 2796 2987 3074 3094 3086 3172 3014 2904 2941 2796 2990 Sept. 187 151 - 2019 Totals 2637 2407 2800 3215 2822 2738 2834 2723 2923 2689 2789 2547 Oct. 385 147 - 50 4,000 Nov. 135 104 - 3,000 Dec. 75 77 - 0 Total 2218 1312 472 January Feb. March April 2,000 1,000 DOOR COUNT 0 January Feb. March April 2019 2020 2021 OUTREACH MATERIALS CIRCULATION Jan. 4988 4620 1725 Feb. 4328 4389 2264 Jan. Feb. March April May June July Aug Sept. Oct. Nov. Dec. March 5277 2938 3156 Daycares 140 140 140 159 April 5905 x 3323 Adults n/a n/a 94 110 Total outreach material circulation was not May 6512 x - 6,000 2021 Total 140 140 234 269 tracked monthly in 2019 or 2020. June 8440 x - 300 July 7220 2331 - 4,000 Aug. 6543 3527 - 200 Sept. 5403 3439 - 2,000 Oct. 6254 3677 - 100 Nov. 4592 1382 - Dec. 3772 1122 - 0 0 Total 6923427425 10468 January Feb. March April January Feb. March April [PAGE 34] ADULT PROGRAMS TOP WEBSITES (BY NUMBER OF UNIQUE PAGEVIEWS) Medium Attendance Webpage Unique Pageviews Twisted Stitchers (Recurring) In-Person Onsite 15 (-25) /732/Public-Library 2455 (-100) Let's Make Hanging Succulent Gardens In-Person Onsite 9 Monday Night Readers (Recurring) In-Person Onsite 11 (+2) /1113/Strategic-Planning 482 (+464) Third Thursday Book Club (Recurring) In-Person Onsite 10 (+7) /1125/Little-Red-Reading-Bus 216 (+172) Novel Afternoons Book Club (Recurring) In-Person Onsite 11 /572/Books-Digital 160 (+3) Let's Make Hanging Succulent Gardens Kit Kit-Only 6 /594/Library-Board 151 (+106) Total 62 SOCIAL MEDIA YOUTH PROGRAMS Medium Attendance West Fargo Earth Day Event at The Lights In-Person Offsite30 Hawk Time Activity (Heritage Mid. School) In-Person Offsite36 FOLLOWERS FOLLOWERS SUBSCRIBERS Book Drive Visit (Heritage Mid. School) In-Person Onsite 25 WFPL - 184 (+9) WFPL - 2143 (+14) 51 Total 91 LRRB - 233 (+10) LRRB - 1146 (+9) PATRON FEEDBACK From Share Your Story testimonial forms ADULT OUTREACH DAYCARE OUTREACH "We love the library. It keeps getting better and better. Open to help us during the pandemic with helpful, cheerful people! Thank you!" - Joanne P. Location Patrons Served Daycares Served New Perspectives 10 (+2) 7 Today, the library helped me "print my forms for a job. Ladies was very friendly and understanding." - Precious K. Dakota Commons 8 (+1) High Rise 1 "A huge thank you for the help getting my library card!" - Jacklynn S. Serenity Apartments 0 (-1) Today, the library helped me "find books and related materials on Kenya. The librarian was very Sheyenne Crossings 7 (+7) helpful, patient and found related books/DVDs. Thank you!" Total 17 "We came to the library to become members again and it was so quick and easy. We found lots of good reads and will be back again soon." - Melissa and Joshua "It's so nice to come here and you ladies are so helpful. I always thought that it would be fun to BEANSTACK work here because it's so nice to come here." Active Challenges MEDIA COVERAGE No active challenges. Radio mentions - 12 TV mentions - 10 Online/Print mentions - 6 Overall Total news media mentions - 28 Total Registered Active this Month West Fargo Public Library 1039 (+1) 8 (-98) Overall Beanstack Service Top viewed headlines/spots: InForum - West Fargo Library wraps 2020 annual report, begins asking for public input InForum - West Fargo Library events for week of April 28, 2021 Beanstack is an online service where patrons can join reading challenges created by our Valley News Live - West Fargo mobile library announces stops for summer staff, view book lists, review books they have read & track their reading minutes. WDAY TV - April 28, News at 6 North Dakota Today - West Fargo Library Survey [PAGE 35] To: West Fargo Public Library Board of Directors From: Carissa Hansen, Library Director Date: Thursday, May 13, 2021 Subject: Mobile Library Task Force April & May activities Action: No action needed. Review activities from Mobile Library Task Force April and May meetings. West Fargo Public Library Summary: Board of Directors The Mobile Library Task Force held their meetings on Wednesday, President April 7 and Wednesday, May 5 via Zoom. Members of the Task Force Alanna Rerick included: • Jodie Haring (West Fargo Public Library Board of Directors) Vice President Jodie Haring • Paula Krogen (West Fargo Public Schools) • Alison Ottesen (West Fargo Educational Foundation) Board member Steve Anglin • Cailin Shovkoplyas (West Fargo School District Resident) • Stephanie Shea (Friends of the West Fargo Public Library) Board member • Absent April meeting: Alison Ottesen (West Fargo Educational Mandy George City Commissioner Foundation) • Absent May meeting: Paula Krogen (West Fargo Public Board member Schools) Larry Schwartz Library Director The Task Force is an advisory committee that provides Carissa Hansen recommendations to the Library Board and staff. Items voted on by the Task Force will be forward to the Library Board for review and approval. The following items comprised the regular agenda for April. 1. Progress update on summer route and program planning 2. Revisit discussion of partner outreach opportunities 3. Discuss recruitment of volunteers for assistance on the route Library staff and the Task Force gave an update on the summer route and program planning for the LRRB. The Task Force also planned ways the library can partner with other organizations to communicate about the route. There were multiple potential partner groups discussed with a plan to cover all neighborhood Facebook groups and PTOs. [PAGE 36] The following items comprised the regular agenda for May. 1. Discussion of route logistics and updates: a. Route b. Volunteers c. Great Plains Food Bank d. Inclement weather communications Library staff gave an update on minor changes to the LRRB route since the last meeting and an overview of the summer programs that are planned. Library staff are onboarding new and returning volunteers to help on the route, and have plans to partner with the Police and Fire departments as well. Great Plains Food Bank will team up with the library on the evening route stops to provide meals to attendees. A plan was outlined for canceling stops in the event of bad weather. The library will announce weather cancellations by 6am for the AM route stops and 2pm for the PM route stops.